Privacy policy
Wireless Waves TX Website: www.wirelesswavestx.com Effective Date: May 12, 2026 Last Updated: May 12, 2026
1. Introduction
Welcome to Wireless Waves TX ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.wirelesswavestx.com and make purchases from our store.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
2. Information We Collect
Information You Provide Directly
When you place an order, create an account, or contact us, we may collect:
- Personal Identifiers: Full name, email address, phone number, billing and shipping address
- Payment Information: Credit/debit card details, PayPal or other payment method information (processed securely through our payment processors — we do not store full card numbers)
- Account Credentials: Username and password (if you create an account)
- Communications: Any messages, inquiries, or feedback you send us
Information Collected Automatically
When you browse our website, we automatically collect:
- Device & Browser Data: IP address, browser type and version, operating system, device identifiers
- Usage Data: Pages viewed, time spent on pages, links clicked, referring URLs, search terms used on our site
- Transaction Data: Products viewed, items added to cart, purchase history
- Cookies & Tracking Technologies: Session cookies, persistent cookies, and similar technologies (see Section 7)
Information from Third Parties
We may receive information about you from:
- Shopify: Our e-commerce platform processes orders and payments on our behalf
- Payment Processors: Stripe, PayPal, Shop Pay, and other processors may share transaction verification data
- Shipping Carriers: USPS, UPS, FedEx, and others may share delivery confirmation data
- Marketing Platforms: Google Ads, Meta (Facebook/Instagram), and similar platforms may share analytics data
3. How We Use Your Information
We use the information we collect to:
- Process & Fulfill Orders: Complete purchases, arrange shipping, send order confirmations and tracking updates
- Manage Your Account: Create and maintain your customer account
- Customer Support: Respond to questions, complaints, returns, and warranty claims
- Fraud Prevention: Detect and prevent fraudulent transactions and unauthorized access
- Marketing & Promotions: Send you promotional emails, special offers, and product updates (with your consent or as permitted by law)
- Site Improvement: Analyze usage patterns to improve our website, product listings, and customer experience
- Legal Compliance: Meet our obligations under applicable laws and regulations
- Business Operations: Process refunds, manage inventory, and conduct internal reporting
4. How We Share Your Information
We do not sell, rent, or trade your personal information. We may share your data in the following limited circumstances:
- Service Providers: We share data with trusted third-party vendors who help us operate our business, including Shopify (platform), payment processors, shipping carriers, email marketing platforms, and analytics providers. These parties are contractually obligated to protect your data.
- Legal Requirements: We may disclose information when required by law, subpoena, court order, or government request.
- Business Transfers: If Wireless Waves TX is acquired, merged, or sold, your information may be transferred as part of that transaction. We will notify you before your data is subject to a different privacy policy.
- Protection of Rights: We may share information to protect the rights, property, or safety of Wireless Waves TX, our customers, or others.
- With Your Consent: We may share your information for any other purpose with your explicit consent.
5. Data Retention
We retain your personal information for as long as necessary to:
- Maintain your account and provide services
- Comply with legal, tax, and accounting obligations (typically 5–7 years for transaction records)
- Resolve disputes and enforce our agreements
When data is no longer needed, we securely delete or anonymize it.
6. Your Rights & Choices
Depending on your location, you may have the following rights:
- Access: Request a copy of the personal information we hold about you
- Correction: Request that we correct inaccurate or incomplete data
- Deletion: Request that we delete your personal information, subject to legal retention requirements
- Opt-Out of Marketing: Unsubscribe from promotional emails at any time using the unsubscribe link in any email, or by contacting us directly
- Data Portability: Request your data in a portable format where technically feasible
- Withdraw Consent: Where processing is based on your consent, you may withdraw it at any time
California Residents (CCPA/CPRA): You have the right to know what personal information we collect, the right to delete your information, the right to opt-out of the sale of personal information (we do not sell personal data), and the right to non-discrimination for exercising your rights.
Texas Residents: Under the Texas Data Privacy and Security Act (TDPSA), you have rights to access, correct, delete, and obtain a copy of your personal data, and to opt out of targeted advertising.
To exercise any of these rights, please contact us at the information in Section 10.
7. Cookies & Tracking Technologies
We use cookies and similar technologies to enhance your experience on our site.
Types of Cookies We Use
| Cookie Type | Purpose |
|---|---|
| Essential | Required for the site to function (shopping cart, login sessions) |
| Analytics | Understand how visitors use our site (Google Analytics) |
| Marketing | Deliver relevant ads and track campaign performance |
| Preferences | Remember your settings and preferences |
Managing Cookies
You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality. You may also opt out of interest-based advertising through:
8. Data Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for all data transmitted between your browser and our site
- Secure payment processing through PCI-DSS compliant processors
- Access controls limiting who within our organization can view customer data
- Regular security assessments of our systems and third-party services
While we take reasonable precautions, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your data.
9. Third-Party Links & Integrations
Our website may contain links to third-party websites (e.g., shipping carriers, social media). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies separately.
We use the following key third-party services which have their own privacy policies:
- Shopify: shopify.com/legal/privacy
- Google Analytics: policies.google.com/privacy
- Meta (Facebook/Instagram): facebook.com/privacy/policy
10. Children's Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will:
- Update the "Last Updated" date at the top of this page
- Post a notice on our website or notify you by email where required
Your continued use of our website after any changes constitutes your acceptance of the updated policy.
12. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Wireless Waves TX Houston, Texas, USA Website: www.wirelesswavestx.com Email: privacy@wirelesswavestx.com
We will respond to all legitimate requests within a reasonable timeframe, and no later than 30 days for rights-based requests where required by law.
This Privacy Policy was last updated on May 12, 2026.
